Undercover Boss Season 6 Episode 11 Gigi’s Cupcakes

Posted By CouchTuner On February 14, 2015

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  • Spring

    The only issue I have with Gigi’s Cupcakes is their scripted greeting — “Hi, welcome to Gigi’s have you been here before… Thank you for coming back, let me tell you about our specials today… ”

    I all sounds so phony, and really impersonal to hear the same thing visit after visit. I like to feel as if my greeting is personal and unique to me, and that the person cares about me not feel as if they are a robot repeating the same words to the person who comes in after me. This type of repetitive greeting makes me feel sold to, I like to be greeted and I like to be asked, “Would you like to hear about our specials today?” with me not feeling as if I have to listen to be polite, I like having the option of saying not today or yes please… Once greeted, I like to just look around, ask questions if I wish, and decide what I want without feeling as if I have a sales person hovering over me.

    Gigi is wrong about the greeting, Jeannette offered a more real and friendly experience.